How It Works

Privacy Policy

Tutor Seek is committed to protecting your privacy. Tutor Seek’s privacy policy is outlined below. This privacy policy is regularly reviewed and Tutor Seek may amend it from time to time. While Tutor Seek will endeavour to notify you of any major changes to this Privacy Policy from time to time, you agree that you will periodically review the most up-to-date version of this Privacy Policy available.

This policy sets out how Tutor Seek will collect, use, store, disclose and provide access to information about you and how you can keep that information accurate. By using the Website, you agree to be bound by and consent to this policy.

In this Policy, defined terms have the meaning given to them in Tutor Seek's Terms and Conditions.

1. Collection

Tutor Seek needs to collect personal information about you primarily to provide you with the Services, with access to the Website, and with other services related to its business. This personal information may include, but is not limited to, your name, telephone number, email address and credit card details.

2. Use and disclosure

a. In addition to the primary purpose for which Tutor Seek collects and uses your personal information, Tutor Seek, its related bodies corporate and associated entities (as those terms are defined in the Corporations Act 2001 (Cth)) (Other Entities) and its nominated agents may also use the personal information Tutor Seek collects, and you consent to their use of that personal information:

i. for purposes necessary or incidental to the provision of goods and services to you including, without limitation, for marketing or promotional purposes;

ii. to manage and enhance the Services;

iii. to communicate with you, including by email, mail or telephone;

iv. to personalise and customise your services, experience, advertising and content that you view and engage with on the Website, the Other Entities’ websites or the websites of our service providers and business partners;

v. to verify your identity on the Website and the Other Entities’ websites;

vi. to investigate you and your use of the Website and the Services if Tutor Seek has reason to suspect that you are in breach of these Terms and Conditions of Use of or have otherwise engaged in unlawful activity; and/or

vii. as required or permitted by any law.

b. Tutor Seek may disclose your personal information, and you consent to Tutor Seek disclosing your personal information, to Tutor Seek’s related bodies corporate and associated entities whereby your personal information will be collected, used, disclosed, managed and stored in accordance with this policy.

c. Tutor Seek may also disclose personal information, and you consent to Tutor Seek disclosing your personal information, to third parties:

i. Tutor Seek engages to perform functions or provide goods or services on its behalf;

ii. that are Tutor Seek’s agents, business partners or joint venture entities;

iii. authorised by you to receive information held by Tutor Seek;

iv. as part of any investigation into you, your activities or the activities of another member, for example, if Tutor Seek has reason to suspect that you have committed a breach of these Terms and Conditions of Use or have otherwise engaged in unlawful activity, and Tutor Seek reasonably believes that disclosure is necessary to police, any relevant authority or enforcement body, or your internet service provider or network administrator;

v. as part of a sale (or proposed sale) of all or part of Tutor Seek’s business or the preparation for a listing of Tutor Seek; and/or

vi. as required or permitted by any law.

c. Users of the Website other than yourself cannot access your personal information, such as your address, email address or telephone number, unless you give them access to that information.

d. Tutor Seek will not disclose to any user other than the intended recipient the contents of any messages sent through the messaging service available on the Website.

e. Tutor Seek will not disclose to any user the content or source of any complaint made against, or feedback received, about that user (or any other user), including the nature, substance, or origin of that complaint or feedback.

3. Storage

Tutor Seek will take all reasonable steps to protect the personal information it holds about you from misuse, loss, or unauthorised access. You acknowledge that the security of online transactions you conduct using this website cannot be guaranteed. Tutor Seek does not accept responsibility for misuse of, or loss of, or unauthorised access to, your personal information where the security of that information is not within Tutor Seek’s control.

4. Cookies

Tutor Seek may use cookies on the Website to provide you with a better experience and so that it can gather statistical information about user visits to the website. Cookies are small data files that are downloaded onto your computer when you visit a particular website. Cookies help provide added functionality to the Website or help Tutor Seek analyse Website usage. You can disable cookies by turning them off in your browser, however, some areas of the website may not function properly if you do so.

5. Website tracking

Tutor Seek (including its related bodies corporate) collects data about your browsing activity on the Website, such as the search terms you have used and other details of the way you use the Website, in order to provide suggested search results to you and, once aggregated with other users’ data, other users based on your and other users’ searches on the Website. This data does not include your personal information. However, this data may be associated with your personal information if you have an Account or if you sign-up for an Account in the future. The collection, use and disclosure, storage of, and access to, that data (if it is associated with your personal information) will be in accordance with this Privacy Policy. Tutor Seek will not provide that data to any third parties in a way which will enable them to personally identify you.

6. Subscriptions

If you wish to stop receiving emails or other communications from Tutor Seek which may be sent to you in the future, please click the unsubscribe link at the bottom of any email newsletter you have received from Tutor Seek.